The Aged Care System

Overview

Australia’s aged care system offers services through a range of care types to meet the diverse needs of older people. Services range from support to remain living at home to full-time care in a residential setting. 

The Australian Government funds 95 per cent of aged care services and oversees how the system is run. 

Key Resources

Welcome to CHSP-Funded Aged Care – A guide to help staff get started

We’ve developed a practical guide to help staff navigate the CHSP-funded aged care system.

Whether you're new to the sector or supporting others in their onboarding, this resource offers a clear and concise overview of CHSP services, aged care reforms, access pathways and quality standards.

Created by: SSD Connect Alliance
Updated: 22 July 2025 (New update coming soon)

Keep up to date: Subscribe to our keeping you connected newsletter or follow SSD Connect on LinkedIn to be notified about updates to the guide.

Got feedback or ideas for what to include in future updates?
Email us at ssdcomms@scchc.org.au

Download the Guide

Commonwealth Home Support Program (CHSP) 2025–27 Manual

The CHSP 2025–27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.

Published by: Department of Health, Disability and Ageing
Version: 2

Download Manual

Support at Home program manual – A guide for registered providers

The Support at Home program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures and obligations.

Published by: Department of Health, Disability and Ageing
Version: 4.2

Download Manual