Leading governance in aged care:
The role of responsible persons explained
Video Series for Categories 1–5
This video series supports CHSP and Support at Home-funded aged care providers to understand their responsibilities under the new Aged Care Act 2024.
Across 14 short videos, legal experts Victor Harcourt and Anita Courtney (Principals, Russell Kennedy Lawyers) explain what it means to be a responsible person – and what governing bodies and providers must do to meet their legal and governance obligations.
Topics include suitability checks, board composition, reporting requirements, advisory bodies, legal duties and how to stay compliant as a registered provider.
We recommend screening these videos with your governing body members and senior leadership team.
You can use the Video Series Key Points PDF to guide discussion.
1. Who counts as a responsible person under the new Aged Care Act?
This short video explains who holds accountability – from board members to operational leaders – and what your organisation should formally assess and implement to meet the new governance requirements.
2. How do the governing body membership requirements apply to the different registration categories?
Understand the membership rules for governing bodies under the Aged Care Act 2024. Learn when you need independent non-executive members, when a clinical expert is required, and how exemptions apply for smaller providers.
3. How do providers check if someone is suitable to be a responsible person?
Find out when and how to assess suitability – from appointment through to annual reviews – and what factors must be considered, including criminal history and regulatory actions.
4. What must responsible persons disclose about their suitability?
Responsible persons must notify their provider of changes that could affect their suitability. This video explains the disclosure process, legal timeframes and potential penalties.
5. What should governing bodies be overseeing under the new Aged Care Act?
Responsible persons must notify their provider of changes that could affect their suitability. This video explains the disclosure process, legal timeframes and potential penalties.
6. What reports do CHSP governing bodies need to submit?
CHSP providers are required to submit a range of reports across the year. This video outlines key deadlines, types of reports, and who’s responsible for each.
7. What are providers’ responsibilities in categories 1–5?
Even if you’re not subject to audit, your responsibilities still apply. This video outlines key obligations across registration categories 1 to 5 – including rights, screening, complaints and care plans.
8. How does the Aged Care Act impact local government and councillors?
Councils delivering aged care must still meet most obligations under the Act. This video explains what applies, what doesn’t, and what councillors need to know.
9. What advisory committees does a registered provider need?
If you provide residential or nursing care, you must have certain advisory bodies in place. This video explains who’s involved, what they report on, and how to meet your obligations.
10. What does it mean to be a registered provider – and how do you stay registered?
Registration allows you to deliver funded aged care – but it comes with rules. This video covers what registration means, how long it lasts, and how to stay compliant.
11. What are the legal duties and liabilities of responsible persons?
Responsible persons must understand and apply the Aged Care Code of Conduct, their statutory duties and due diligence obligations. This video explains what’s required – and the consequences and penalties for non-compliance.
12. What skills and experience should a governing body have?
A strong governing body reflects the services it oversees. This video covers the mix of governance, clinical, financial and communication skills you need – and how to identify gaps.
13. What do responsible persons need to understand about the Aged Care Quality and Safety Commission?
The Aged Care Quality and Safety Commission enforces the Aged Care Act and audits providers. This video shows what responsible persons need to know – including how to prepare for interviews and reviews.
14. What belongs in a board charter, constitution or terms of reference?
Strong governance is underpinned by a comprehensive board charter, constitution or terms of reference that reflect your aged care responsibilities. This video explains what should be included.