Your Aged Care Update # 11/24
Notable dates
Webinar: CHSP Community Transport Pricing Pilot
28 March
Survey: National Dementia Support Program
Closes 29 March
Webinar: Digital Transformation Tech Talk
9 April
News about the reforms
Webinar: Quarterly Financial Report and provider financial information on My Aged Care
Aged care providers are invited to a webinar on the submission of information for the Quarterly Financial Report (QFR). The webinar will also help providers understand the financial information published on My Aged Care last month.
When: Tuesday 9 April, 2:00 pm to 3:00 pm (AEST)
Join us to hear about:
QFR form changes
publication of wages information
the importance of accurate reporting
common errors
additional resources
why publishing provider information is important
opportunities for improvement.
Register now
Read more about the publishing of aged care provider finance and operations.
Sector news
Aged care volunteer training and support
We have published new resources on the role of aged care volunteers. This includes training and other useful information for anyone who volunteers in aged care.
We encourage aged care volunteers to complete this training, so they feel confident in their role.
Topics include:
looking after yourself
looking out for older people
knowing aged care
knowing older people – including diversity and inclusion.
Access and download support and training for aged care volunteers.
Residential care
The impact of compliance on Star Ratings
Star Ratings help people make informed choices when selecting an aged care home. Developed with older people, data experts and the sector, Star Ratings provides transparent, fair and accurate information on an aged care home’s performance.
We have heard there has been some confusion about the impact of compliance actions on a provider’s Star Ratings.
The Compliance rating makes up 30 per cent of an aged care home’s Overall Star Rating. It reflects an aged care home’s current compliance status and may update daily as changes occur. If the Aged Care Quality and Safety Commission issues a sanction or a formal regulatory notice, a home’s Compliance Rating may change.
Learn more about Star Ratings for residential aged care.
Workforce
Rural Locum Assistance Program for Aged Care
Rural and remote aged care providers can use the Rural Locum Assistance Program (Rural LAP) to help with workforce changes.
The program provides support to providers impacted by sudden departures, vacant positions, annual leave and ongoing professional training.
Positions eligible for locum cover include:
registered and enrolled nurses
personal care workers
facility managers
allied health professionals.
Rural LAP helps find and recruit suitable locums, arranges and pays for travel, accommodation and incentives during their placement. Providers pay for the locum’s wages during placement.
Permanent relocation and retention incentive payments are also available.
To find out more, visit Rural LAP aged care services.